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auto attendant
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AutomationIs there a option that would allow a customer to input a 4-8 digit account number after being prompt to?...
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Jan 24, 2024 at 11:59pm
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asked in Users
Setup Custom Incoming Call Partial AutomationI am looking to setup what I would consider a simple partial call automation on incoming calls to our main company numbe...
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Jan 5, 2024 at 10:06am
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asked in Users
Transfer a caller in the auto attendant without having them press a numberCan a call be transferred to an agent in the auto attendant without having to hit a digit? We would like to give the cal...
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Nov 15, 2023 at 8:24am
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1
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asked in Users
Can the auto-attendant be set to pickup after 2 rings?Hello,Fairly simple request. We would like our callers to hear a ring or two before the call is connected to the auto-a...
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May 10, 2023 at 11:29am
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asked in Users
IVR Menu as Auto-Receptionisthow do I get an IVR Menu to be the company auto-receptionist default responder for all incoming calls...
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Dec 19, 2022 at 8:54am
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1
Answer
asked in Users
Auto-Dial Setting on Desk PhoneI'm wondering aloud what others are using this newly discovered feature for that I now see when configuring a deskph...
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Oct 14, 2022 at 8:07am
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asked in Users
Pressing # for door buzzer no longer working?Hello.We recently changed our AA from single level to multi level. Everything is working except for our after hours side...
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Aug 29, 2022 at 6:20am
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asked in Users
Auto-dialer for missed calls and call ratingsDoes anyone know if RC has an auto-dialer for missed calls? Has anyone used their engage voice software? Any feedback, P...
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Jun 7, 2022 at 12:42pm
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asked in Users
Auto-Receptionist LoopI have set up an AA to have the company after hour message and key features. I set up 2 as "Transfer to the voicema...
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May 18, 2022 at 8:19pm
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1
Answer
asked in Users
Auto-receptionist needs to go to operator after no choice first timeIs there any way to get the auto-receptionist/attendant to go to an operator extension after playing the menu message on...
2
Mar 16, 2022 at 7:55am
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Answers
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